The AI front desk for local service businesses

Keep every new service lead moving.

Ollie helps small service teams respond, collect job details, route requests to staff, and keep follow-up on track—with humans in control when judgment matters.

Explore an example for your trade

JM
Jordan M.Website lead · Example
Needs replyAI active
Customer

The side gate won’t close. Can someone repair it this week?

Ollie

We handle gate and fence repairs. What type of gate is it, and what ZIP code is the property in? I can share that with our team.

Example business knowledge: Gate and fence repairs

Approve & sendTake overHand off to staff →
Quiet hours checked Consent verified

From first inquiry to handled job.

One place to see the conversation, the next step, and who owns it.

Catch every opportunity.

Bring inquiries into a shared queue and give unanswered callers a path back into a conversation.

Shared inbox Example queue
Jordan M.WebsiteNeeds reply
Taylor M.Missed callStaff follow-up
Alex R.GoogleWaiting
Sam K.Facebook1d ago

Move the conversation forward.

Ask useful follow-up questions using your configured services. Take over and return control when your team is ready.

Customer conversationAI paused

A team member has taken over this conversation.

Human takeover · Staff in control

Safeguards at every step.

Sending eligibility, quiet hours, and takeover are checked before automation acts.

Automation health
Workspace automation✓ Enabled
Consent & suppression✓ Enforced
Quiet hours✓ Checked before send
Human takeover✓ Checked before automation

See what moves forward.

Track leads, response times, qualification, handoffs, and bookings across sources.

Today at Ollie Services · Example
New leads (7d)12
First response4m
Reply rate75%

Recent outcomes: Booked · Waiting on customer · Staff follow-up

Useful automation. Clear human ownership.

From a new inquiry to a clear next step, everyone knows where the work stands.

  1. 01

    Bring the lead in

    Capture inquiries from the places customers already find you.

    Automated capture
  2. 02

    Understand the request

    Gather useful details using your approved business knowledge.

    Ollie AI + business knowledge
  3. 03

    Choose the next step

    Check booking options or hand the conversation to the right person.

    Staff handoff or booking
  4. 04

    Learn what is working

    See where leads come from and how conversations move forward.

    Owner analytics

Plans that grow with the team.

Proposed pricing for feedback; plans and availability are still being shaped.

Starter

A small service office

$149 / month

  • ✓ Up to 3 team members
  • ✓ Shared inbox and intake
  • ✓ Team assignments
  • ✓ Business settings
  • ✓ Human takeover and sending safeguards
Get started

Team

FOR GROWING TEAMS

An office with a growing team

$299 / month

  • ✓ Up to 10 team members
  • ✓ Shared inbox and intake
  • ✓ Team planner and handoffs
  • ✓ Reporting and follow-up workflows
  • ✓ Human takeover and sending safeguards
Get started

Business

A larger service business

$499 / month

  • ✓ Up to 25 team members
  • ✓ Shared inbox and intake
  • ✓ Team planner and handoffs
  • ✓ Reporting and follow-up workflows
  • ✓ Human takeover and sending safeguards
Get started

Illustrative draft only—not an active offer. Live messaging, calendar connections, and automation depend on provider setup and rollout.

Start with the leads you already have.

Set up a workspace, review the demo, and decide what your team needs next.